Privacy Policy

Effective Date: September 30, 2025

Controller: Kllex

This Privacy Policy explains how Kllex ("we", "us", "our") collects, uses, and protects your information when you use the Kllex mobile application and related services ("Service"). By using the Service, you agree to this Policy.


1. Information We Collect

Account Information

  • Email address provided during registration
  • Authentication credentials processed by our provider (Supabase). We do not store plain text passwords
  • Basic profile fields you choose to set (name, avatar, role)

Subscription & Entitlement Data

  • Product identifier and subscription status/expiry date (provided by Google Play / App Store)

Device & Notification Data

  • Application-generated device ID (for session security)
  • Push notification token (e.g., FCM token)
  • Platform information (Android/iOS)

In-App Settings & Interactions

  • Language preferences and user settings
  • Notification read status
  • Voluntary in-app interactions (e.g., likes/votes)

2. How We Use Information

  • Provide and maintain the Service (including role-based access)
  • Deliver optional push notifications (alerts, updates)
  • Manage subscriptions and entitlements
  • Secure sessions and detect inactive accounts
  • Improve reliability, performance, and user experience
  • Respond to support requests and updates

3. Legal Bases (EEA/UK)

  • Performance of contract: to provide the Service you requested
  • Legitimate interest: maintain security, fraud detection, product functionality
  • Consent: where required (e.g., enabling push notifications)

4. Sharing of Information

We may share your information only with service providers who process data on our behalf, including:

  • Supabase: authentication, storage, functions
  • Firebase Cloud Messaging (Google): notifications
  • Apple App Store / Google Play: subscriptions and entitlement checks

We do not sell your data. Service providers act only under our instructions.


5. Data Retention

  • Account data: retained while account is active or as required by law
  • Subscription data: retained as needed for access and compliance
  • Session/notification tokens: kept while active; deleted when no longer needed
  • Settings & interactions: stored as part of the Service; deleted if account is removed

6. Your Rights

You may request access, correction, deletion, or a copy of your data, or object to certain processing, as permitted by law. Requests may be sent to support@kllex.com. Identity verification may be required.


7. Security

We use appropriate technical and organizational measures to protect personal data.

⚠️ However, no online system is 100% secure, and we cannot guarantee absolute protection.


8. International Data Transfers

Your data may be processed outside your country. Where applicable, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure lawful international data transfers.


9. Children's Privacy

This Service is not directed to children. We do not knowingly collect data from minors. If a child has provided personal information, contact us to request deletion.


10. Changes

We may update this Policy from time to time. Significant updates will be communicated within the Service or by other appropriate means.


11. Contact

  • Email: support@kllex.com
  • Website: https://www.kllex.com

Disclaimer

The investment information, commentary, analyses, and trading signals provided through this application:

  • Do not constitute investment advice or financial advisory services.
  • Are general and educational in nature only and are not tailored to your personal financial situation, risk profile, or investment goals.
  • Should not be relied upon as a directive to buy or sell any financial instrument.

Investment advisory services are delivered exclusively by authorized institutions (such as licensed brokerage firms or portfolio managers) under a formal Investment Advisory Agreement.

The analyses, commentary, and trading signals provided here are based on personal views and algorithmic models, and may not suit your financial profile. Decisions made solely on this content may result in outcomes inconsistent with your expectations.

Liability Exclusion

  • Kllex and its representatives cannot be held liable for any financial losses, damages, or consequences arising from reliance on the information provided.
  • Accuracy and completeness of prices, market data, or analysis are not guaranteed. Content may be updated or changed without notice.
  • Data is sourced from providers deemed reliable (including Binance API), but errors may occur.

Content Usage

All content is protected. Unauthorized alteration, reproduction, distribution, or commercial use is prohibited without prior written consent.